{"id":742,"date":"2008-12-03T08:54:17","date_gmt":"2008-12-03T13:54:17","guid":{"rendered":"http:\/\/www.perudestino.com\/?p=742"},"modified":"2024-03-23T21:07:46","modified_gmt":"2024-03-24T02:07:46","slug":"derechos-de-los-pasajeros","status":"publish","type":"post","link":"https:\/\/www.perudestino.com\/peruvianblog\/derechos-de-los-pasajeros\/","title":{"rendered":"Derechos de los Pasajeros"},"content":{"rendered":"<p>Los derechos de los usuarios de transporte a\u00e9reo se encuentran regulados en la Ley N<sup>o <\/sup>29571 C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, Ley 27261 Ley De Aeron\u00e1utica Civil Del <a href=\"https:\/\/www.perudestino.com\/peruvianblog\/138\/\">Per\u00fa<\/a> y la Decisi\u00f3n 619 de la Comunidad Andina.<\/p>\n<p>Si tu vuelo se demora por causas atribuibles a la Aerol\u00ednea tienes derecho a lo siguiente:<\/p>\n\n\n<h2 class=\"wp-block-heading\">1<\/h2>\n\n\n\n<p>DEMORA MAYOR A 2 HORAS Y MENOR A 4 HORAS<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refrigerio<\/li>\n\n\n\n<li>Llamada telef\u00f3nica<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"536\" height=\"275\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/1-1.jpg\" alt=\"\" class=\"wp-image-5322\" style=\"width:572px;height:auto\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/1-1.jpg 536w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/1-1-300x154.jpg 300w\" sizes=\"(max-width: 536px) 100vw, 536px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft\"><a href=\"https:\/\/www.perudestino.com\/peruvianblog\/programa-turistico-lima-cajamarca-lima\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2024\/03\/cajamarca-nuevo-1.jpg\" alt=\"\" class=\"wp-image-5045\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2024\/03\/cajamarca-nuevo-1.jpg 1200w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2024\/03\/cajamarca-nuevo-1-300x158.jpg 300w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2024\/03\/cajamarca-nuevo-1-1024x538.jpg 1024w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2024\/03\/cajamarca-nuevo-1-768x403.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/figure><\/div>\n\n\n<!--nextpage-->\n\n\n\n<h2 class=\"wp-block-heading\">2<\/h2>\n\n\n\n<p>DEMORA MAYOR A 4 HORAS Y MENOR A 6 HORAS<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refrigerio<\/li>\n\n\n\n<li>Llamada telef\u00f3nica<\/li>\n\n\n\n<li>Alimentos (seg\u00fan la hora)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"684\" height=\"231\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/2.jpg\" alt=\"\" class=\"wp-image-5325\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/2.jpg 684w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/2-300x101.jpg 300w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3<\/h2>\n\n\n\n<p>&nbsp; DEMORA MAYOR A 6 HORAS<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refrigerio<\/li>\n\n\n\n<li>Llamada telef\u00f3nica<\/li>\n\n\n\n<li>Alimentos (seg\u00fan la hora)<\/li>\n\n\n\n<li>Una compensaci\u00f3n por una suma m\u00ednima equivalente al 25% del valor del trayecto incumplido<\/li>\n\n\n\n<li>Hospedaje (en caso sea necesario pernoctar)<\/li>\n\n\n\n<li>Transporte desde y hacia el aeropuerto<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"654\" height=\"426\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/3.jpg\" alt=\"\" class=\"wp-image-5327\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/3.jpg 654w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/3-300x195.jpg 300w\" sizes=\"(max-width: 654px) 100vw, 654px\" \/><\/figure><\/div>\n\n\n<!--nextpage-->\n\n\n\n<h2 class=\"wp-block-heading\">4<\/h2>\n\n\n\n<p>\u00a0CUANDO EL VUELO SE CANCELA \u2013 La aerol\u00ednea debe reintegrarte el valor neto del boleto o conseguirte un vuelo sustituto para el mismo d\u00eda.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1017\" height=\"500\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/reprogramacion.jpg\" alt=\"\" class=\"wp-image-5329\" style=\"width:794px;height:auto\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/reprogramacion.jpg 1017w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/reprogramacion-300x147.jpg 300w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/reprogramacion-768x378.jpg 768w\" sizes=\"(max-width: 1017px) 100vw, 1017px\" \/><\/figure><\/div>\n\n\n<p>si esto no ocurre, la aerol\u00ednea debe:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"674\" height=\"230\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/4.jpg\" alt=\"\" class=\"wp-image-5330\" style=\"width:744px;height:auto\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/4.jpg 674w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/4-300x102.jpg 300w\" sizes=\"(max-width: 674px) 100vw, 674px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><a href=\"https:\/\/www.perudestino.com\/peruvianblog\/cusco-maravilla-del-mundo4-dias-3-noches\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/CUSCO.jpg\" alt=\"\" class=\"wp-image-5341\" style=\"width:468px;height:auto\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/CUSCO.jpg 1200w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/CUSCO-300x158.jpg 300w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/CUSCO-1024x538.jpg 1024w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/CUSCO-768x403.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/figure><\/div>\n\n\n<!--nextpage-->\n\n\n\n<h2 class=\"wp-block-heading\">5<\/h2>\n\n\n\n<p>CUANDO NO ABORDAS POR SOBREVUELO DE PASAJES<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Una compensaci\u00f3n por una suma m\u00ednima equivalente al 25% del valor del trayecto incumplido<\/li>\n\n\n\n<li>Reprogramaci\u00f3n (misma fecha y ruta)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"707\" height=\"225\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/5.jpg\" alt=\"\" class=\"wp-image-5332\" style=\"width:723px;height:auto\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/5.jpg 707w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2008\/12\/5-300x95.jpg 300w\" sizes=\"(max-width: 707px) 100vw, 707px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">Notas adicionales para tu equipaje<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si tu equipaje sufre destrucci\u00f3n, perdida, robo o aver\u00eda, la aerol\u00ednea es responsable por los da\u00f1os ocasionados<\/li>\n\n\n\n<li>Si la aerol\u00ednea no cubre los da\u00f1os, puedes presentar tu reclamo o denuncia ante el Indecopi<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><a href=\"https:\/\/www.perudestino.com\/tour\/southern-peru\/\"><img loading=\"lazy\" decoding=\"async\" width=\"355\" height=\"380\" src=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2024\/03\/southern-peru.jpg\" alt=\"\" class=\"wp-image-4984\" style=\"width:284px;height:auto\" srcset=\"https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2024\/03\/southern-peru.jpg 355w, https:\/\/www.perudestino.com\/peruvianblog\/wp-content\/uploads\/2024\/03\/southern-peru-280x300.jpg 280w\" sizes=\"(max-width: 355px) 100vw, 355px\" \/><\/a><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>Los derechos de los usuarios de transporte a\u00e9reo se encuentran regulados en la Ley No 29571 C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, Ley 27261 Ley De Aeron\u00e1utica Civil Del Per\u00fa y la Decisi\u00f3n 619 de la Comunidad Andina. Si tu vuelo se demora por causas atribuibles a la Aerol\u00ednea tienes derecho a lo siguiente: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-742","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/posts\/742"}],"collection":[{"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/comments?post=742"}],"version-history":[{"count":20,"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/posts\/742\/revisions"}],"predecessor-version":[{"id":5343,"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/posts\/742\/revisions\/5343"}],"wp:attachment":[{"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/media?parent=742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/categories?post=742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.perudestino.com\/peruvianblog\/wp-json\/wp\/v2\/tags?post=742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}